The financing model of monthly instalment payments is offered by the external financial services provider MF Health. According to the GTC of MF Health, they have the right to adjust the minimum amount at any time. By signing the financing agreement, each customer agrees to these GTC.
Who is affected?
The changes affect all customers who concluded a contract for monthly instalment payments before 1 November 2023. We have received the information about the upcoming changes from MF Health and forwarded it to our affected customers by post. From March, any changes will be visible on the MF Health invoice.
Can the amount simply be adjusted?
According to MF Health's GTC, the minimum amount may be adjusted at any time. As the financing agreement was concluded directly between you and MF Health, we have no influence on the adjustment of the amount. If you have any questions, please contact MF Health directly.
At https://www.mfhealth.ch/en/customers you will find your Self Service Portal from MF Health. Here you can view your account and your invoices, access the GTC and use the contact form directly if you have any questions.
Are there alternative payment options for me?
You are still free to pay more than the minimum amount required so that you remain flexible in the future.
Alternatively, you may also pay the entire outstanding amount all at once.