Go to your smartphone settings and make sure that the bestsmile app is allowed to send you push notifications.
You can set how often the app sends you reminders by clicking on “Notifications” in the top right of your profile.
For the break reminder to work, keep the app open in the background during the break.
Aligner switch reminder
The app reminds you when it’s time to switch Aligners. Click on “Switch Aligner” and confirm the entry. If you need to extend the wear time, you can set a reminder for a later date/time.
You can adjust the start date or the Aligner step manually at any time: under the menu item “Your Aligners”, click on “Adjust Aligner step” and choose the correct Aligner. Here you can also adjust the start date of the Aligner step.
It's not a problem if you've forgotten to pause your time tracking: you can change it manually afterwards. Click on “Show all” in the top right-hand corner under the menu item “Activity” – here you can adjust your current wear time.